AI agents for business finance: what they can and can't do
What AI agents can do in bookkeeping, close, collections and compliance today, where a person must stay in charge, and how to judge a product.
Meet Eva, the assistant inside the Pryme app. She opens accounts, moves money, saves toward your goals and follows up. Nothing leaves your account without your approval.
Meet Eva, the assistant inside the Pryme app. She holds dollars, pounds, euros and Naira side by side, swaps at a locked rate, pays bills in any of them and sends anywhere, asking before anything moves.













We give you a limit to spend at the shops and services you already use — and an account that works on your month while you get on with it. Dollars, pounds and euros sit beside your Naira, and an assistant handles the running of it, asking you first every single time.
One global account for your money and business. Move across currencies, automate everyday operations and put AI agents to work — with you in control of every important decision.




Evayour assistant
DanielChief of Staff
BenFinance
BruceCareYour competitor down the road sells the same thing you sell. The difference is who walks in. We put money in people’s hands that can only be spent in businesses like yours — and then we point them at you.
You are not borrowing. You are selling to somebody who already has the money — and that money can only be spent with a business like yours.
₦100,000 from day one · agreement v2.1 · 12 Aug · View
Eva waits for your rate and asks before she moves anything.
No card, no OTP, nothing for the buyer to type in. They transfer from the bank app they already use, and the money lands in the same account your agents are running — already matched to the order, already in your books.
We give the buyer a one-time account number. They transfer to it from any bank app or by USSD — no card, no OTP, nothing to type in.
Get the account numberTo this account, from any bank app. We watch it, and the page updates itself.
₦26,767.50 from GTBank · John D., matched to order ORD‑1042.
Five agents come with the account. Each one has a job description, a budget and a ceiling you set. They do the work and bring it to you — nothing leaves the account without your signature.
Knows what is stuck, who is waiting and what you promised — and keeps all three moving.
Booked a meeting with John Doe Foods for Thursday 11:00.Keeps the books as you trade and tells you the moment something does not add up.
Flagged a duplicate — invoice DP‑11908 was already paid in July.Holds every filing to its own clock and screens names and payments against your policy — and logs what it refuses.
Screened 412 payments overnight and refused two of them.Goes back to the buyers who went quiet, with the receipt already attached.
Recovered ₦410,000 across three overdue invoices.Replies, follows up on what they asked for and hands you only the ones that need you.
Resolved 4 conversations — two deliveries, one refund.Issue a dedicated Naira account number to each of your own customers, collect into it and reconcile against it. The same rails the Business Account runs on, with the licence behind them.
Dollars, pounds and euros beside a Naira account, on one ledger and one set of books. Five agents come with it and run the account — nothing leaves without your signature.
Five agents come with the account. Each has a job description, a budget and a ceiling you set. They do the work and bring it to you — they propose, you approve.
Knows what is stuck, who is waiting and what you promised, and keeps all three moving.
Booked the quarterly review with your auditor for Thursday.Keeps the books in every currency you hold and flags the moment something does not add up.
Flagged a duplicate — invoice DP‑11908 was already paid in July.Holds every filing to its own clock and screens names and payments against your policy — and logs what it refuses.
Screened 412 payments overnight and refused two of them.Goes back to the buyers who went quiet, with the invoice and the receipt already attached.
Recovered $12,400 across three overdue invoices.Replies, follows up on what they asked for and hands you only the ones that need you.
Resolved 4 conversations — two deliveries, one refund.The business has changed shape four times and never changed what it was rooted in. Each version was built out of what the last one could not do.
An online grocery store, built out of a faulty tab. Selling the food was the easy part — taking the money for it, and moving it, turned out to be the business.
A prepaid card. The first time the company issued rather than resold, and the first time it carried the obligations that come with holding somebody else’s money.
Solid Allianze acquired — an existing bank with an existing licence. The perimeter stopped being someone else’s to draw.
More than one currency on one balance, and the rebrand to Pryme. A Nigerian business could hold dollars without holding a second institution.
Accounts that do the work rather than only hold value. Five agents on the account, inside a policy you write — which is where the new mark starts.
Pryme is a financial technology company. It gives people and businesses in Nigeria one account that holds Naira alongside dollars, pounds and euros, and a set of agents that do the running of it — keeping the books, chasing what is owed, answering customers and paying bills. Nothing leaves an account without the owner’s approval.
Yes. A Pryme account holds Naira, US dollars, pounds sterling and euros side by side on one ledger, each with its own account details — a Nigerian account number, a US account number, a UK sort code and an IBAN for the euro area. You can swap between them at a rate you set, and every currency has its own statement.
Spaces is available in Nigeria. It gives a shopper money to spend that can only be spent with a participating business. The business is paid into its Naira account whether or not the shopper repays, because Pryme carries the credit. For the business it is free to join, there is nothing monthly, and the customer’s identity is never shown — only a reference and what it is worth.
Five agents come with the account. The Chief of Staff runs the week and keeps what is stuck moving. Finance watches the money and keeps the books as you trade. Compliance keeps the filings on time and screens what moves. Sales chases what you are owed. Customer Support answers your customers and follows up. Each has a job description, a budget and a ceiling you set, and each one proposes rather than acts — nothing leaves the account without your signature.
Pryme Pay takes payments on your own site or on a checkout page you control. The buyer is given a one-time account number and transfers to it from any bank app or by USSD — no card, no OTP, nothing to type in. The money lands in the same account your agents are running, already matched to the order and already in your books.
Savings Boxes are separate pots inside a Pryme account, held in Naira. Flexible Boxes can be withdrawn at any time, Fixed Boxes hold to a date, Investment Boxes hold for longer, and Interest-free Boxes earn nothing by design. A business can use them to ring-fence payroll and the tax it withholds, so that money cannot be spent by accident.
Pryme is a financial technology company, not a bank. Accounts and deposits are provided by Solid Allianze Microfinance Bank Limited, which is licensed by the Central Bank of Nigeria and is a member of the Nigeria Deposit Insurance Corporation.
Yes. Pryme Rails lets a platform issue a dedicated Naira account number to each of its own customers, collect into it and reconcile against it, over one API — the same rails the Pryme Business Account runs on.
Pryme is a financial technology company. It gives you one account that holds US dollars, pounds sterling and euros beside Naira, with an assistant that runs the account for you and asks before anything moves. Accounts are provided in Nigeria today, and further markets open as each licence lands.
Accounts are provided in Nigeria today, subject to verification and approval. Foreign-currency balances are held and converted inside that account, so you can hold, receive and swap dollars, pounds and euros wherever you are.
Naira, US dollars, pounds sterling and euros, side by side on one ledger. Each has its own details — a Nigerian account number, a US account number, a UK sort code and an IBAN for the euro area — and each has its own statement.
Swap at a rate you set rather than the rate of the day, then send to any Pryme username or to a Nigerian bank account. There is no fee to send to another Pryme account.
Eva is the assistant inside the Pryme app. She opens accounts, moves money, saves toward your goals, pays what is due and follows up what is owed to you — and asks you before anything moves.
Pryme Rails lets a platform issue a dedicated Naira account number to each of its own customers, collect into it and reconcile against it, over one API — the same rails the Pryme Business Account runs on.
Notes on money that does the work: what we are building, what the regulation actually says, and how we think about letting software act on money. Read the Ledger
What AI agents can do in bookkeeping, close, collections and compliance today, where a person must stay in charge, and how to judge a product.
How multi-currency business accounts work: local details vs SWIFT, payment rails, the real cost of FX, safeguarding vs deposit protection, and hedging.
How UK, US, Canadian and European firms pay Nigerian suppliers and get paid by Nigerian clients: FX, Form A and M, tax, compliance and payout routes.
What it really costs to send money to Nigeria from the UK, US, Canada and Europe: fees, exchange-rate margins, CBN naira rules, BVN, speed and scams.
What AI can and cannot do in day-to-day bookkeeping, how much time it saves on real numbers, and which jobs must stay with you or your accountant.
What we are building, what the regulation actually says, and how we think about letting software act on money.
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All of AI agentsAI Customer Support agent · 30 articles
How an AI support agent can gather evidence, keep deadlines and keep the customer informed in a payment dispute, and why the decision stays with a person.
Which refunds an AI support agent can safely prepare or complete, which need a person, and how ceilings, second approvers and audit trails keep it safe.
How an AI agent answers customers on WhatsApp, the 24-hour messaging window, voice notes and photos, privacy, and when a person needs to step in.
How an AI agent sorts a support inbox, drafts replies from your records, handles long threads and attachments, and which emails need a person first.
What a voice AI agent can handle on the phone, where calls must reach a person, and the disclosure and consent rules to know before you switch one on.
How a support agent finds the right policy clause or order record before it replies, why citations matter, and what your records need to look like first.
The signals that should send a customer case from an AI agent to a person, how to set them, and what a good handover looks like for customer and team.
How an AI support agent absorbs a surge in contacts, which cases still need people at peak, and how to read a queue before customers wait too long.
How to set the tone an AI support agent uses with customers: plain words, the right length, empathy without scripts, and how tone changes by situation.
The measures that show whether AI customer support works: accuracy, resolution, reopen rates, escalation quality and waiting time, and how to review them.
Why AI support agents make things up, the real cost when they do, and the controls that reduce wrong answers: sources, thresholds, checks and review.
How an AI support agent can group messages by reason, find the problems behind your support volume, and help you fix them in the business, not the queue.
How to write refund, returns, delivery and dispute policies in short, dated, numbered clauses that an AI support agent can find, apply and cite correctly.
Why and how to tell customers when an AI agent is answering them, what the EU AI Act requires from August 2026, and how to word the disclosure simply.
A plain account of the work an AI support agent takes on, the work it should never take on, and how it differs from a chatbot or a help-desk script.
Order tracking, returns and delivery questions make up most online-shop tickets. What an AI agent can answer, what it must pass on, and the rules.
Bookings, opening hours and order problems fill a restaurant's inbox. Where an AI agent helps, and why allergy questions need a person.
SaaS support mixes how-to questions, billing, bugs and churn risk. How a small team can use an AI agent without losing sight of its customers.
Clinics can use an AI agent for bookings, directions, fees and paperwork. Clinical questions and urgent symptoms must reach a person at once.
How the FCA Consumer Duty applies when an AI agent answers retail customers: the support outcome, sludge, complaints timelines and the evidence to keep.
Provincial consumer acts, the Competition Act, Quebec French-language and privacy rules, and the Air Canada chatbot ruling, for support teams.
What UK consumer law means for an AI customer support agent: refunds, cancellations, what the agent says becoming a term, and CMA fines.
What Nigeria's consumer protection law means for an AI support agent: refunds, "no refund" notices, plain-language answers and data rules.
US rules an AI support agent touches: FTC deception, shipping delays, warranties, reviews and state chatbot disclosure laws, explained plainly.
Where is my parcel, can I change the address, who pays for damage. How an AI agent handles delivery support and when a claim needs a person.
Parents and learners ask about fees, dates, admissions and certificates. What an AI agent can answer, and what must stay with staff.
How an AI support agent should handle subscription cancellations, renewals and billing disputes, with UK and US rules on easy exit in plain terms.
How an AI support agent should spot signs of vulnerability, adapt, and hand over to a person, with guidance from the FCA, equality and access law.
EU AI Act transparency rules, US state bot laws and general consumer law on disclosing AI in customer support, with a simple approach that works.
Some support conversations should never be left to an AI agent. A practical test for what to keep human, with examples across business types.
You can add the other type later — many of our customers hold both.
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