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Pryme Personal

Money with a heartbeat.

Meet Eva, the assistant inside the Pryme app. She opens accounts, moves money, saves toward your goals and follows up. Nothing leaves your account without your approval.

Meet Eva, the assistant inside the Pryme app. She holds dollars, pounds, euros and Naira side by side, swaps at a locked rate, pays bills in any of them and sends anywhere, asking before anything moves.

HomeEvery currency, every Box and every card on one screen.
Chat with EvaTell her the goal. She handles the steps and asks before anything moves.
Savings BoxesFlexible, Fixed, Investment and Interest-free, side by side.
Create a BoxPick the type, name the goal. Eva works out what to move, and when.
LoansSpaces credit and Salary Advance. Draw only what you need.
Invite friendsThree friends, ₦50,000 each, and ₦20,000 lands with you.
YouEva’s voice, your plan, your address and every security control.
Duress signalA word that looks normal on screen while your people are alerted.
Chat with EvaTell her the goal. She handles the steps and asks before anything moves.
Swap at the live rateOr name the rate you want and she swaps the moment it lands.
One card, every currencySpend from whichever balance suits, and freeze it from the app.
What Eva may do without askingStanding permissions, a voice, and a record of every rule you have given her.
Receipts anyone can verifyRegular or certified statements, e-signed and checkable by whoever receives them.
Open a personal account How we keep your money safe
Pryme app: Home
Pryme app: Chat with Eva
Pryme app: Savings Boxes
Pryme app: Create a Box
Pryme app: Loans
Pryme app: Invite friends
Pryme app: You
Pryme app: Duress signal
Pryme app: Chat with Eva
Pryme app: Swap at the live rate
Pryme app: Multicurrency card
Pryme app: What Eva may do without asking
Pryme app: Receipts and statements
MoneyAgentsApprovalAgentsEvery currencyYour approval

Open an account. Get money to spend.

Global money. Intelligent growth.

We give you a limit to spend at the shops and services you already use — and an account that works on your month while you get on with it. Dollars, pounds and euros sit beside your Naira, and an assistant handles the running of it, asking you first every single time.

One global account for your money and business. Move across currencies, automate everyday operations and put AI agents to work — with you in control of every important decision.

Open Personal or Business Account Already with us? Log in
Open a Business account Download the app for Personal Open an account from anywhere
Pryme app home: every currency on one balance
Personal · the app in your hand
Salary landed₦920,000 from John Doe Ltd · Naira account
Done
Move ₦100,000 to your Rent Box?Keeps ₦127.9m liquid · earns 18% p.a.
Approve
Paid Ikeja Electric₦18,400 · token sent by SMS
Done
Swap $200 → ₦310,000?Rate locked at ₦1,550 for 30 s
Approve
Held a ₦150,000 transferNew payee · unusual hour · needs you
Review
Received $2,400From a client · USD account
Done
Swap $200 → £—?Rate locked for 30 s
Approve
Paid the light bill at home₦18,400 · Ikeja Electric
Done
Keep $1,000 liquid, save the rest?$1,400 → Flexible Box
Approve
Held a £2,000 transferNew payee · needs you
Review
Eva is live
500,000+customers, personal and businessScan to get the app
Get the appScan with your phone camera
Regulated partnersEvery currency held with a licensed institution in its market
Solid AllianzeCBNNDIC
Scan to get the app
Get the appScan with your phone camera
Instant settlementOur own core ledger: swaps land at once, every receipt verifiableScan to get the app
Get the appScan with your phone camera
Agents with a mandatePowered by Pryme Intelligence. Nothing moves without youFlip
Pryme Intelligence
Eva, the assistant that runs a Pryme accountEvayour assistant
The Chief of Staff agent on a Pryme Business AccountDanielChief of Staff
The Finance agent on a Pryme Business AccountBenFinance
PrymeBruceCare
Inside a mandate you write. Every action logged.
Multi-currency30 currencies on one balanceFlip
Locked rates30 s
🇺🇸 1 USD—
🇬🇧 1 GBP—
🇪🇺 1 EUR—
The rate you see is the rate you get.
10 years2016 to today, one trunkScan to get the app
Get the appScan with your phone camera
Business Account

Open an account. Get customers.

Your competitor down the road sells the same thing you sell. The difference is who walks in. We put money in people’s hands that can only be spent in businesses like yours — and then we point them at you.

The Pryme Business home page: three currency balances on one account, the money actions, five agents working and a live stream of what they have done
Business · the page your team signs into
Spaces · Nigeria

We hand the customer the money. It can only be spent with you.

You are not borrowing. You are selling to somebody who already has the money — and that money can only be spent with a business like yours.

The business · Pryme Business
johndoe.mypryme.com · Spaces

Spaces Showing 30 days

Spaces is onshoppers near you can see your shop
Spaces brought you · 30 days ₦2,578,550.00 104 sales from 71 shoppers ▼ 4% on the period before
Where the money came from
91% shoppers who had been in before 9% first visit to your shop
21 of 71 came back more than once Average basket ₦24,793.75 Biggest shopper ₦142,300.00
24 Jul returningnew to you 22 Aug
Money on its way to you confirmed at the counter · on its way to your Naira account
Confirmed at the counter ₦47,150.002 sales today · final the moment they paid
Sales of 23 Aug₦90,9503 sales · confirmed
Sales of 24 Aug₦196,2005 sales · confirmed
Sales of 25 Aug₦47,1502 sales · confirmed
nothing for you to do · it arrives on its own
Lands in your NGN account ₦334,300.0010 sales in flight
The shopper · Pryme app
4:34
‹
BorrowLoans
SpacesSalary Advance
Spaces credit₦21,450 available
Repay ₦78,550
₦78,550 in use₦100,000 limit
Hold 25% · repay 2 more early to drop to 20%

₦100,000 from day one · agreement v2.1 · 12 Aug · View

Near youCategories 9Your loans 9
🛒Grocery / Retail4 places
🍽Eateries / Restaurants4 places
💊Pharmacies3 places
🎬Movies & Cinema3 places
🚌Transport3 places
💇Spa’s & Saloons3 places
Say “Hey Pryme”🎤
HomeBoxes CardsYou
Freeto join, nothing monthly. You are in the app the day you switch it on.
You get paidthe sale settles into your Naira account. Nobody to chase.
Zero riskwe carry the credit, whether or not the shopper repays us.
You growfaces that had never been to your shop — and most come back on their own.
The account

One account. Every currency you trade in.

Pryme Business4 currencies · one ledger
Base
₦127,328,879.23NGN · Nigerian Naira
$1,240.00USD · US Dollar
£480.00GBP · Pound Sterling
€310.00EUR · Euro
  • A named Naira account with Solid Allianze MFB — NDIC insured, your business name on it.
  • Real details abroad. A US account number, a UK sort code, an IBAN for the euro area.
  • Every currency has its own statement — regular or certified, with a code anyone can verify.
Swapping · in the app
4:34
‹···
Current account · NGN ₦127,328,879.23
SwapBoth balances move at once, on one ledger
Fill it inAsk Eva
$1 = ₦1,650.00
FromNGN ▾
250,000Available ₦127,328,879.23
ToUSD ▾
151.52after swap $1,391.52
Rate$1 = ₦1,650.00
Fee—
You get$151.52
NowWhen it hits

Eva waits for your rate and asks before she moves anything.

Target rate
$1 =1,585.00₦
Set the watch
Pryme Pay

Take money on your site, or on a checkout of your own.

No card, no OTP, nothing for the buyer to type in. They transfer from the bank app they already use, and the money lands in the same account your agents are running — already matched to the order, already in your books.

Pay from your bank app

We give the buyer a one-time account number. They transfer to it from any bank app or by USSD — no card, no OTP, nothing to type in.

Get the account number
  • Card details are never asked for, so they cannot leak.
  • The account is used once, then it closes.
  • Held with a licensed bank, insured by the NDIC.
Transfer exactly this amount

To this account, from any bank app. We watch it, and the page updates itself.

Send exactly₦26,767.50Copy
BankSolid Allianze MFB
Account number0000 000 000Copy
Account namePRYME / JOHNDOE‑ORD1042
Watching the account — nobody has to confirm anything.
Payment received

₦26,767.50 from GTBank · John D., matched to order ORD‑1042.

OrderORD-1042
Settled intoJohn Doe Trading Ltd · Naira account 0000 000 000
Receiptsent to the buyer
Get your receiptRun it again
Your checkout, your brand.On the site you already have, in your colours, on your own domain — or on a page we host for you.
A link for anything you sell.One price, one buyer, one link — sent on WhatsApp, Instagram or email, and paid the same way.
It lands already reconciled.Matched to the order, receipt issued, and in your books before you have looked at it.
Business Account

A team you did not have to hire.

Five agents come with the account. Each one has a job description, a budget and a ceiling you set. They do the work and bring it to you — nothing leaves the account without your signature.

CS Chief of Staff Runs the week

Knows what is stuck, who is waiting and what you promised — and keeps all three moving.

Booked a meeting with John Doe Foods for Thursday 11:00.
FI Finance Watches the money

Keeps the books as you trade and tells you the moment something does not add up.

Flagged a duplicate — invoice DP‑11908 was already paid in July.
COCompliance Keeps you inside the rules

Holds every filing to its own clock and screens names and payments against your policy — and logs what it refuses.

Screened 412 payments overnight and refused two of them.
SA Sales Chases what is owed

Goes back to the buyers who went quiet, with the receipt already attached.

Recovered ₦410,000 across three overdue invoices.
SU Customer Support Answers your customers

Replies, follows up on what they asked for and hands you only the ones that need you.

Resolved 4 conversations — two deliveries, one refund.
Every agent prepares and proposes. You are the only one who can approve.
Build on Pryme

Our rails, under your product.

Issue a dedicated Naira account number to each of your own customers, collect into it and reconcile against it. The same rails the Business Account runs on, with the licence behind them.

Read the API
Pryme Business

One business account. Every currency you trade in.

Dollars, pounds and euros beside a Naira account, on one ledger and one set of books. Five agents come with it and run the account — nothing leaves without your signature.

The Pryme Business home page: Naira, dollar and pound balances on one account, the money actions, five agents working and a live stream of what they have done
Business · the page your team signs into

A team you did not have to hire

Five agents come with the account. Each has a job description, a budget and a ceiling you set. They do the work and bring it to you — they propose, you approve.

CSChief of Staff Runs the week

Knows what is stuck, who is waiting and what you promised, and keeps all three moving.

Booked the quarterly review with your auditor for Thursday.
FIFinance Watches the money

Keeps the books in every currency you hold and flags the moment something does not add up.

Flagged a duplicate — invoice DP‑11908 was already paid in July.
COCompliance Keeps you inside the rules

Holds every filing to its own clock and screens names and payments against your policy — and logs what it refuses.

Screened 412 payments overnight and refused two of them.
SASales Chases what is owed

Goes back to the buyers who went quiet, with the invoice and the receipt already attached.

Recovered $12,400 across three overdue invoices.
SUCustomer Support Answers your customers

Replies, follows up on what they asked for and hands you only the ones that need you.

Resolved 4 conversations — two deliveries, one refund.
Every agent prepares and proposes. You are the only one who can approve.
Open a business account

Ten years, one trunk

The business has changed shape four times and never changed what it was rooted in. Each version was built out of what the last one could not do.

2016E-commerce

An online grocery store, built out of a faulty tab. Selling the food was the easy part — taking the money for it, and moving it, turned out to be the business.

2018OjirehPrime Card

A prepaid card. The first time the company issued rather than resold, and the first time it carried the obligations that come with holding somebody else’s money.

2020Microfinance bank

PrymeSolid Allianze acquired — an existing bank with an existing licence. The perimeter stopped being someone else’s to draw.

2023Multicurrency

More than one currency on one balance, and the rebrand to Pryme. A Nigerian business could hold dollars without holding a second institution.

2026Agentic operations

Accounts that do the work rather than only hold value. Five agents on the account, inside a policy you write — which is where the new mark starts.

Questions

The things people ask us first.

What is Pryme?

Pryme is a financial technology company. It gives people and businesses in Nigeria one account that holds Naira alongside dollars, pounds and euros, and a set of agents that do the running of it — keeping the books, chasing what is owed, answering customers and paying bills. Nothing leaves an account without the owner’s approval.

Can I hold dollars, pounds and euros in a Pryme account?

Yes. A Pryme account holds Naira, US dollars, pounds sterling and euros side by side on one ledger, each with its own account details — a Nigerian account number, a US account number, a UK sort code and an IBAN for the euro area. You can swap between them at a rate you set, and every currency has its own statement.

What is Spaces?

Spaces is available in Nigeria. It gives a shopper money to spend that can only be spent with a participating business. The business is paid into its Naira account whether or not the shopper repays, because Pryme carries the credit. For the business it is free to join, there is nothing monthly, and the customer’s identity is never shown — only a reference and what it is worth.

What do the agents on a Pryme Business Account do?

Five agents come with the account. The Chief of Staff runs the week and keeps what is stuck moving. Finance watches the money and keeps the books as you trade. Compliance keeps the filings on time and screens what moves. Sales chases what you are owed. Customer Support answers your customers and follows up. Each has a job description, a budget and a ceiling you set, and each one proposes rather than acts — nothing leaves the account without your signature.

How does Pryme Pay work?

Pryme Pay takes payments on your own site or on a checkout page you control. The buyer is given a one-time account number and transfers to it from any bank app or by USSD — no card, no OTP, nothing to type in. The money lands in the same account your agents are running, already matched to the order and already in your books.

What are Savings Boxes?

Savings Boxes are separate pots inside a Pryme account, held in Naira. Flexible Boxes can be withdrawn at any time, Fixed Boxes hold to a date, Investment Boxes hold for longer, and Interest-free Boxes earn nothing by design. A business can use them to ring-fence payroll and the tax it withholds, so that money cannot be spent by accident.

Who holds my money, and is it protected?

Pryme is a financial technology company, not a bank. Accounts and deposits are provided by Solid Allianze Microfinance Bank Limited, which is licensed by the Central Bank of Nigeria and is a member of the Nigeria Deposit Insurance Corporation.

Can I build on Pryme?

Yes. Pryme Rails lets a platform issue a dedicated Naira account number to each of its own customers, collect into it and reconcile against it, over one API — the same rails the Pryme Business Account runs on.

What is Pryme?

Pryme is a financial technology company. It gives you one account that holds US dollars, pounds sterling and euros beside Naira, with an assistant that runs the account for you and asks before anything moves. Accounts are provided in Nigeria today, and further markets open as each licence lands.

Can I open a Pryme account from outside Nigeria?

Accounts are provided in Nigeria today, subject to verification and approval. Foreign-currency balances are held and converted inside that account, so you can hold, receive and swap dollars, pounds and euros wherever you are.

Which currencies can I hold with Pryme?

Naira, US dollars, pounds sterling and euros, side by side on one ledger. Each has its own details — a Nigerian account number, a US account number, a UK sort code and an IBAN for the euro area — and each has its own statement.

How do I send money to Nigeria with Pryme?

Swap at a rate you set rather than the rate of the day, then send to any Pryme username or to a Nigerian bank account. There is no fee to send to another Pryme account.

What does the assistant do?

Eva is the assistant inside the Pryme app. She opens accounts, moves money, saves toward your goals, pays what is due and follows up what is owed to you — and asks you before anything moves.

What is Pryme Rails?

Pryme Rails lets a platform issue a dedicated Naira account number to each of its own customers, collect into it and reconcile against it, over one API — the same rails the Pryme Business Account runs on.

The Ledger

Notes on money that does the work: what we are building, what the regulation actually says, and how we think about letting software act on money. Read the Ledger

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Home · The Ledger · Akure
Cities

BEDC Band A feeders and complaints in Akure: what to check

How to find your BEDC feeder and band in Akure, what Band A customers are owed, and how to take a complaint from BEDC to the Ondo regulator.

PE
Pryme editorialCities desk, Akure power · 19 Oct 2026 · 5 min read
The short answer

In Akure, a BEDC Band A feeder must deliver at least 20 hours of supply a day, and Band A customers pay ₦209.50 per kWh under NERC's July 2025 order for BEDC (ORDER/NERC/2025/060), which lists Akure feeders. If your feeder falls short or your band is wrong, complain to BEDC first; because oversight of Ondo's electricity market was transferred to the state, the next step is the Ondo State Electricity Regulatory Bureau rather than a NERC forum office.

Electricity in Akure is supplied by Benin Electricity Distribution Company (BEDC). What you pay per unit and how many hours you are promised both depend on the band of the feeder that serves your street. This guide explains how bands work, how to find yours, what a Band A customer can demand, and the complaint route that applies in Ondo, which differs from most of Nigeria because the state now regulates its own electricity market.

How bands and feeders work

A feeder is the line from an injection substation that serves a group of streets. NERC grades each feeder from Band A to Band E according to the average hours of supply it delivers. Every meter on that feeder takes the feeder's band. Band A carries the highest tariff because it is meant to carry the most reliable supply; Bands B to E were frozen at their December 2022 rates under the order.

BandMinimum supply promisedNon-MD (₦/kWh)MD (₦/kWh)
A20 hours a day209.50209.50
B16 hours a day68.5663.88
C12 hours a day56.9154.98
D8 hours a day41.2046.64
E4 hours a day41.2146.64

These figures come from NERC's July 2025 Supplementary Order for BEDC, effective 1 July 2025, which we read in October 2026 and which names feeders in Akure, Okitipupa and Ikere among others. There is also a life-line rate of ₦4.00 per kWh for residential customers using 50 kWh or less a month. MD means maximum demand: larger commercial and industrial users with demand meters. Most homes and small shops are non-MD.

Finding your feeder and band

  1. Look at your most recent token receipt or postpaid bill. Many receipts print the tariff class or band and the rate per kWh. Divide the amount that went to energy by the units credited to check the rate yourself.
  2. Ask BEDC customer care for the feeder name and band tied to your meter or account number. Write down the name of the person you spoke to and the date.
  3. Compare the feeder name with the list in the NERC order for BEDC. If your feeder is listed as Band A but your street gets far fewer than 20 hours, you have grounds for a complaint.
  4. Keep a simple supply log for two weeks: the time power came and went each day. A log is the strongest evidence you can bring.

What Band A customers can expect

  • At least 20 hours a day on average. That is the minimum for the band set in the order.
  • The correct rate. Band B to E customers should not be charged the Band A rate. A wrong band on your receipt is a billing error, not a matter of opinion.
  • Response to complaints by phone, SMS, call centre or social media: NERC's Customer Protection Regulations 2023 require distribution companies to accept complaints through those channels (regulation 43(5), as summarised by Mondaq).
  • Energy credits for wrongful disconnection under regulation 26 of the same regulations.
  • No inherited debt. A previous occupant's unpaid bill cannot be transferred to you (regulation 29(3)).

A worked example of what a wrong band costs

Example only. A household buys 150 kWh a month. At the Band A rate that is 150 × ₦209.50 = ₦31,425. At the Band B non-MD rate it is 150 × ₦68.56 = ₦10,284. If the household is wrongly billed as Band A for three months, the difference is (₦31,425 − ₦10,284) × 3 = ₦63,423, before any VAT or charges shown on the receipt. That is the amount worth putting in writing when you complain.

The complaint route in Ondo State

In April 2024 NERC ordered the transfer of regulatory oversight of Ondo's intrastate electricity market to the Ondo State Electricity Regulatory Bureau (OSERB), Blueprint reported, with BEDC required to form a subsidiary licensed by the state regulator and transfers due by 22 October 2024. NERC's own metering factsheet, dated 13 October 2026, sets the usual escalation as distribution company, then NERC forum office, then appeal to NERC, and says that in states with their own regulator the second and third steps go to that regulator instead.

Step 1: complain to BEDC

BEDC's 2024 complaints policy lists these channels: phone lines 0700 123 6660 and 0700 123 5553, email customercomplaints@beninelectric.com, the Customer Care Office at your local business unit, BEDC's website, and @beninelectric on X, Facebook and Instagram. Written complaints can go to The Managing Director, BEDC Electricity Plc, 5 Akpakpava Street, Benin City. The policy says each complaint is logged and you receive a ticket and acknowledgement. Always get that ticket number.

Step 2: escalate to the state regulator

If BEDC does not resolve it, take your ticket number, supply log and receipts to OSERB. We could not find a published OSERB complaints page, phone number or address, so ask at the state government's offices in Alagbaka or through the contacts page on ondostate.gov.ng, and ask OSERB to confirm in writing how it handles feeder and billing complaints.

What to check first

  • Your feeder name and band, from BEDC, in writing.
  • The rate per kWh on your last three receipts.
  • Two weeks of supply hours, logged daily.
  • Your BEDC complaint ticket number and the date you lodged it.
  • Whether a state tariff order now applies to Akure.

If you are still choosing a meter, see how to apply for a BEDC prepaid meter in Akure; for buying units, see every channel for BEDC tokens. Running a business in the state? Our guide to doing business in Ondo State covers power alongside tax and wages.

Where Pryme fits

You can buy electricity units from the Pryme app on the electricity page, and every purchase keeps a receipt you can show BEDC or the regulator. If you need a receipt someone else can check has not been altered, Pryme's partnership with VerifyDoc.ai lets you generate a verifiable receipt.

Questions people ask

How do I know if I am on Band A in Akure?

Check the tariff or rate on your token receipt or bill, then ask BEDC customer care for the feeder name and band linked to your meter number. Band A in NERC's July 2025 order for BEDC is billed at ₦209.50 per kWh.

How many hours of light should Band A get?

At least 20 hours a day on average. Band B is 16 hours, C is 12, D is 8 and E is 4.

Where do I report BEDC in Ondo State?

Complain to BEDC first and get a ticket number. Because regulatory oversight of Ondo's market was transferred to the Ondo State Electricity Regulatory Bureau, escalate unresolved complaints there rather than to a NERC forum office.

Can BEDC charge me Band A when my area gets little light?

Your band should reflect the hours your feeder delivers. If your log shows far less than 20 hours, file a complaint with the log and receipts and ask for a review of the feeder's band.

Sources

  1. NERC: BEDC July 2025 Supplementary Order to MYTO 2024 (ORDER/NERC/2025/060) · accessed Oct 2026
  2. Blueprint: Ondo gets the nod to regulate state electricity market (24 Apr 2024) · accessed Oct 2026
  3. NERC: Metering factsheet (13 Oct 2026) · accessed Oct 2026
  4. BEDC: Policy on Customer Complaints Management (BEDCPolicyCCU001-2024) · accessed Oct 2026
  5. Mondaq: Highlights of NERC's Customer Protection Regulations 2023 (29 May 2024) · accessed Oct 2026
  6. Ondo State Government: official website · accessed Oct 2026

This article is general information, not financial, legal or tax advice. Products described are provided under the terms on this site and are subject to regulation and eligibility.

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