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The short answer
To close a Risevest account, first sell or let mature every plan, move the proceeds to your wallet, withdraw the full balance to your bank, then ask Risevest support in writing to close the account and confirm when it is done. Risevest does not publish a self-service closure button on the public page we checked, so the request goes through the support channel shown in your app, and you should download statements before you ask.
People close investment accounts for ordinary reasons: they need the money, they are consolidating apps, they are moving abroad or they no longer trust a product. Whatever the reason, the order of steps matters. Closing in the wrong order can leave money stuck in a plan or make it harder to prove what you held. This guide sets out a safe order for Risevest (Rise), and is clear that the exact buttons and timings are shown in the app rather than on Risevest's public website.
Before you start
Risevest's fund management arm, RV Fund Management Limited, holds a Fund and Portfolio Manager licence from the SEC, reported by TechCabal in February 2026. That means a regulated firm is responsible for your investments and must deal with requests and complaints properly. It also means you are entitled to clear records of what you held.
- Download or screenshot statements for every plan, showing amounts invested, current value and dates.
- Note any plan with a maturity date or lock-in, since selling early may not be allowed or may cost more.
- Check that your withdrawal bank account in the app is correct and in your name.
- Turn off any recurring top-ups so new money does not arrive after you withdraw.
Steps to close
- Stop new money. Cancel automatic deposits and recurring plan contributions.
- Exit your plans. Sell or redeem each plan into your Risevest wallet, or wait for fixed plans to mature. The app shows what is available to sell and when.
- Withdraw the wallet balance. Move everything to your bank. If you withdraw in naira, a dollar-to-naira conversion takes place at the rate the app shows. See withdrawing from Risevest.
- Confirm a zero balance. Check every plan and the wallet show nothing left, including small amounts from dividends or interest.
- Ask for closure in writing. Contact Risevest through the support channel in your app or on its website, stating your registered email and phone number, and asking that the account be closed.
- Get confirmation. Ask for a written confirmation of closure and a final statement. Keep both.
A timeline to expect
| Stage | What decides how long it takes |
|---|---|
| Selling plan holdings | Market hours in the country where the assets trade, and any maturity date |
| Funds reaching your wallet | Settlement of the sale, which the app shows |
| Withdrawal to bank | Risevest's processing and your bank's credit time |
| Closure confirmation | Support response time |
Risevest's public page does not commit to a time for each stage, so allow for each one rather than expecting a same-day close. Plan around money you need on a fixed date.
Worked example
Example only. You hold three plans worth $400, $250 and $350, plus $15 in the wallet: $1,015 in total. One plan is locked until next month. You sell the two open plans ($650), which with the $15 gives $665 in the wallet, withdraw it, then wait for the third plan to mature, withdraw that $350, and only then request closure. Asking to close while the locked plan still holds $350 would leave money in an account you are trying to shut.
Your data after closure
Closing an account does not mean every record is deleted at once. Regulated firms are generally expected to keep transaction records for a period. You can ask Risevest what it keeps and for how long, and how to raise a data question. If you were unhappy with the service, say so in the closure request; it creates a record.
If closure stalls
Follow up in writing with your ticket reference. If the firm does not resolve it, you can complain to the SEC, which licensed RV Fund Management, and to the FCCPC through its complaints portal at complaints.fccpc.gov.ng. Our guide to Risevest customer care and complaints sets out the route.
Closing versus leaving it dormant
Some people simply stop using an app rather than closing it. That is not ideal for an investment account. A dormant account still holds your personal data, can still be targeted by anyone who obtains your login, and may hold small balances you forget about. If you have decided to leave, close it properly. If you might return, withdraw what you need, keep the account secure with a strong unique password, and check it every few months. If you are moving the money to hold it in dollars elsewhere, saving in dollars in Nigeria sets out the options and risks.
What to keep after closing
- Your final statement showing a zero balance.
- The written closure confirmation with its date.
- Records of each sale and withdrawal, with the rates applied.
- Any correspondence about complaints or delays.
These records help if you later need to show the source of funds, work out gains for tax purposes, or answer a question from your bank about a large credit.
Where Pryme fits
If you are moving dollars rather than spending them, a Pryme account holds USD alongside NGN, GBP and EUR, and money stays in the currency it arrived in until you choose to Swap. See multicurrency.
Questions people ask
How do I delete my Risevest account?
Withdraw everything first, then ask Risevest support in writing to close the account and confirm closure. Its public page does not show a self-service delete option.
Can I close Risevest with money in a fixed plan?
It is safer not to. Wait for the plan to mature or sell it if the terms allow, withdraw the money, and only then ask for closure.
How long does it take to close a Risevest account?
It depends on selling your plans, settlement, withdrawal processing and support response. Risevest does not publish a fixed time on the page we checked.
Who do I complain to if Risevest won't close my account?
Escalate in writing to Risevest first, then to the SEC, which licensed its fund manager, and the FCCPC through complaints.fccpc.gov.ng.
Sources
- TechCabal: Risevest secures SEC licence (19 Feb 2026) · accessed Oct 2026
- Risevest (Rise) website · accessed Oct 2026
- FCCPC: homepage and complaint channels · accessed Oct 2026
This article is general information, not financial, legal or tax advice. Products described are provided under the terms on this site and are subject to regulation and eligibility.