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The short answer
Neither Jumia nor Konga publishes a public Nigerian commission table; both set rates by category in your seller account. Jumia pays naira sales monthly, five business days after the cycle closes. Konga's 2024 seller handbook says sales enter escrow after a 7-day return period and payouts run on Tuesdays and Fridays, with wallet payouts taking 3 to 7 working days after a request.
Jumia and Konga are the two marketplace names most Nigerian sellers weigh up. Both take a commission, both offer fulfilment from their own warehouses, and both penalise poor service. The differences are in the detail: how often you are paid, what fulfilment costs, and how penalties are set. This comparison uses each company's own documents as opened in October 2026: Jumia's VendorHub pages and Konga's Updated Seller Handbook 2024. Neither publishes traffic figures in those documents, so we do not rank their reach.
At a glance
| Jumia | Konga | |
|---|---|---|
| Commission | By category, in seller agreement; no public NG table found | By category, shown on dashboard; depends on merchant class |
| Plans | Not described on pages opened | Monthly plan chosen at onboarding; free-plan 'Special Merchants' pay the highest commission |
| Fulfilment by platform | Fulfilled by Jumia (FBJ) | Fulfilment by Konga (FBK); handbook says dispatch within 3 hours |
| Published fulfilment charges | Storage and management fees mentioned, no amounts | FBK by weight: 0-10kg ₦157.5, 11-25kg ₦525, over 25kg ₦840 (may change) |
| Payout timing | Monthly cycle, paid 5 business days after close | Escrow after 7-day return period; paid Tuesdays and Fridays |
| Score or class effect | Extra 20% to 75% on commission below score 3 | Lowest commission for Classic Plus (1,000 orders or ₦2m over two consecutive months) |
Commission and how it changes
On Jumia, the base commission depends on category, and the performance policy adds an extra operating fee on the previous week's commission when your score drops: 20% between 2.5 and 3, rising to 75% below 1.5. On Konga, the handbook links commission to your merchant class. Sellers on the free plan, called Special Merchants, pay the highest rate; Classic Plus merchants, who qualify by selling 1,000 orders or ₦2 million in value consecutively over two months, pay the lowest. Neither document gives the percentages, so ask for your category rate before you list.
Fulfilment and logistics
Both let you store stock in their warehouses. Konga's handbook is more explicit about cost: FBK storage and delivery is billed only after delivery, by weight band, and the handbook warns the bands may change. Konga also offers drop-off at Kxpress locations, where orders must ship within 48 hours, and self-fulfilment for prepaid orders. Jumia's returns page refers to FBJ storage and management fees without amounts, so your agreement is the place to find them.
Penalties
- Jumia: score-based fee increases; FBJ product delisting at a 5% quality return rate with at least 5 quality returns a month; USD 200 counterfeit fines; shop delisting after three counterfeit or two prohibited-item incidents.
- Konga: ₦1,000 QA charge per order shipped from Konga Logistics locations; ₦1,000 demurrage for returns not collected within 7 days; cancellations charged at four times standard commission (minimum ₦2,500, maximum ₦50,000); ₦10,000 for a second wrong or defective item in a month; suspensions or closure for false status updates, counterfeits or diverting orders off-platform.
Getting paid
Jumia's finance FAQ says naira sales are billed by calendar month and paid five business days after the cycle closes. Konga's handbook says sales move into escrow once the 7-day return period ends; with the wallet you request a payout and receive it in 3 to 7 working days, while KongaPay payouts are automatic, and payment days are Tuesdays and Fridays. For cash flow, that can mean money from a Konga sale reaches you sooner than a Jumia sale made early in the month, though your own results will depend on volumes and returns.
Worked example (illustrative)
Example: an item sells for ₦15,000 at an assumed 10% commission (₦1,500) on either platform. On Konga, a seller-side cancellation would cost four times commission, ₦6,000, which sits between the ₦2,500 minimum and ₦50,000 maximum. On Jumia, a week at score 2.4 adds 30% to that week's commission. The rate is assumed; the penalty rules are each platform's own.
Which suits you
- Many small, light items and need for quick cash turnover: Konga's published FBK weight pricing and twice-weekly payouts are easier to plan around.
- Willing to wait for a monthly payout and keep a high score: Jumia's monthly cycle is predictable.
- Unsure: list a few products on both for two months and compare net payout per order, returns and effort.
Effort and control
Both platforms own the customer relationship: buyers pay the marketplace, and Konga's handbook treats diverting orders off-platform as grounds for closure. Weigh the daily work too. Konga's 48-hour shipping rule for Kxpress and auto-cancellation of unshipped prepaid orders demand that someone checks orders every day. Jumia's score system rewards the same discipline. If you cannot ship daily, warehouse fulfilment on either platform takes that job off you at a cost.
Platform guides: how to sell on Konga and Jumia seller fees and payout.
Where Pryme fits
Selling on both means two payout schedules. A Pryme Business Account can hold each platform's payouts in its own sub-account so you can compare them; see multiple accounts.
Questions people ask
Which is better for sellers, Jumia or Konga?
It depends on your products and cash flow. Konga publishes fulfilment prices by weight and pays twice a week; Jumia pays monthly and links extra fees to seller score. Neither publishes a public commission table.
Does Konga pay sellers faster than Jumia?
Konga's handbook says sales enter escrow after a 7-day return period and payouts run Tuesdays and Fridays. Jumia pays naira sales five business days after the monthly cycle closes.
What is Konga Classic Plus?
A merchant class in Konga's handbook with the lowest commission, for sellers with 1,000 orders or ₦2 million in sales consecutively over two months.
Can I sell on Jumia and Konga at the same time?
Nothing in the documents we read prevents it. Keep stock counts accurate on both to avoid cancellations, which both platforms penalise.
Sources
- Konga SellerHQ: Updated Seller Handbook 2024 (PDF) · accessed Oct 2026
- Jumia VendorHub: FAQ for Finance (modified 8 May 2026) · accessed Oct 2026
- Jumia VendorHub: Seller performance policy (modified 28 Apr 2026) · accessed Oct 2026
- Jumia VendorHub: Return orders management (modified 26 Mar 2026) · accessed Oct 2026
This article is general information, not financial, legal or tax advice. Products described are provided under the terms on this site and are subject to regulation and eligibility.