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The short answer
Every Pryme Personal Account customer can set up a Personal Assistant Agent inside the app. You choose its gender, its voice and its name (it is called Eva unless you pick another name), then speak to it and give it instructions. It prepares bills, savings, reminders and transfers, and nothing moves until you approve it.
What you need before you start
The Personal Assistant is part of the Pryme Personal Account, so the first step is having one. You can open a Personal Account from any country, and the same account holds naira, US dollars, pounds and euros. If you already bank with Pryme, you have what you need.
Before setting up an assistant that will prepare payments for you, take ten minutes to get the basics in order. These are not Pryme requirements; they are simply good habits for anyone who manages money on a phone.
- A phone you control. Use your own device with a screen lock, not a shared family phone.
- An up-to-date app. Install updates when they arrive so you have the latest version of the assistant.
- A quiet moment. You will be choosing a voice and speaking to the assistant for the first time, so do it somewhere you can hear clearly.
- A short list of what you want help with. For example: the electricity token every fortnight, a monthly transfer to your mother, and a savings habit.
If you are new to managing money through an app, our guide is your money safe in a Nigerian fintech? explains how to check who actually holds your deposits. It is worth knowing before you hand any tool, human or digital, a role in your finances.
Why a list helps
Writing down three or four regular money tasks before you start gives you something concrete to say in your first conversation. It also tells you, after a week, whether the assistant is saving you time. If the electricity reminder fired on the right day and the transfer to your mother went out with the right name and amount, it is doing its job. If not, you will know exactly which instruction to give more clearly.
The three choices you make
Setting up the assistant comes down to three personal choices. None of them changes what the assistant can do; they change how it feels to work with.
| Choice | What it means | Tip |
|---|---|---|
| Gender | Whether your assistant presents as male or female | Pick whichever you find easier to talk to every day |
| Voice | How it sounds when it speaks to you | Listen in a quiet room and choose the one you can follow clearly at normal speed |
| Name | What you call it, and what it answers to | Eva is the default; a short name with two syllables is easy to say |
We go through these choices in depth in choosing your assistant's name, voice and gender. The short version: choose for clarity first and personality second.
Step by step: from first open to first task
The app guides you through set-up, so you do not need to hunt for settings. In outline, the process looks like this:
- Open the Pryme app and sign in to your Personal Account.
- Follow the prompts to set up your Personal Assistant.
- Choose its gender.
- Choose its voice. Play each option and pick the one you hear most clearly.
- Choose its name, or keep the default, Eva.
- Speak to it. Start with something simple, such as asking it to remind you about a bill.
- Review what it prepares and approve or decline.
Good first instructions to try
The first few instructions set the tone. Start with tasks where a mistake would be easy to spot and cheap to fix, then build up.
- "Remind me to buy electricity every second Friday."
- "Prepare a ₦5,000 airtime top-up for my number."
- "Help me move ₦10,000 into savings at the end of the month."
- "Get a transfer ready for ₦20,000 to my sister and show me before sending."
All amounts above are examples. Notice the pattern: one task per instruction, a clear amount, a clear person or bill, and a clear time. Our guide to giving a money assistant clear instructions explains why this matters.
Worked example: Funmi's first evening
Example only. Funmi, a nurse in Ibadan, sets up her assistant after a night shift. She keeps the name Eva, chooses a calm voice, and asks for three things: a reminder for her prepaid meter, a ₦15,000 transfer to her younger brother for his transport, and ₦8,000 into savings. Eva prepares the transfer and the savings move and sets the reminder. Funmi checks her brother's name on the transfer screen, approves it, and decides to leave the savings move for payday. Nothing she did not approve went anywhere.
What happens after set-up
Once the assistant is set up, you can speak to it whenever you need it. Over the first week, most people settle into a pattern: a quick check in the morning, payments prepared when bills fall due, and savings moved on payday. Our guide to your first week with the Personal Assistant suggests a day-by-day plan.
If something does not look right at any point, decline it. Declining costs nothing and you can always ask again with clearer details. A good rule for the first month is to read every prepared item in full, even small ones, so you learn how the assistant presents amounts, names and dates. Once you know what a correct item looks like, a wrong one stands out quickly.
It also helps to keep your instructions consistent. If you always refer to your mother as "Mummy" and your landlord by his surname, say it the same way each time. Predictable instructions lead to predictable preparation, which makes checking faster.
Where Pryme fits
Pryme Financial Ltd is a technology company, not a bank. Naira deposits in your Pryme account are held by Solid Allianze Microfinance Bank Ltd, which is licensed by the CBN and insured by the NDIC up to the applicable limit. The Personal Assistant is included with every Personal Account; read more about how Pryme works.
Questions people ask
How do I set up the Pryme assistant?
Open the Pryme app, sign in to your Personal Account and follow the prompts. You choose a gender, a voice and a name (Eva by default), then you can start speaking to it.
Do I need a Pryme account to use the Personal Assistant?
Yes. The Personal Assistant is part of the Pryme Personal Account. You can open one from any country.
Can the Pryme assistant send money on its own?
No. It prepares transfers, bill payments and savings moves, but nothing moves until you approve it.
What should I ask my assistant first?
Start with low-risk tasks: a bill reminder, a small airtime top-up or a small savings move. Check what it prepares, then approve or decline.
Sources
- Central Bank of Nigeria: Complaints Management · accessed Oct 2026
- Nigerian Communications Commission: Measures to Protect Consumers against Financial Frauds · accessed Oct 2026
This article is general information, not financial, legal or tax advice. Products described are provided under the terms on this site and are subject to regulation and eligibility.